The following security policy shows AEON Citimart’s commitment to all customers who purchase on AEON Citimart’s website. To ensure full abiding to the law and best protect consumers’ rights, we always want to perfect our policies. All policies, procedures and regulations of AEON Citimart are based on our principle: ensure customers’ benefits. To provide better services to customers when they purchase at AEON Citimart’s supermarket, AEON Citimart collect and promise to protect customers’ data:
1. PURPOSES AND DATA
For the sake of AEON Citimart’s online selling purposes and customers’ purchasing needs and benefits from AEON Citimart’s campaigns, it is understood that AEON Citimart collect customer’s information only to support the shopping process and contact with customers by:
- Quickly and timely informing customers about our promotional campaigns, advertisements and/or other promotional purposes.
- Providing benefits and improving the customer care service quality.
- Maintaining contact with customers, supporting them in the purchasing process and answering questions regarding AEON Citimart’s goods.
- Resolving problems and disputes related to AeonEshop’s website.
- Preventing activities that violate Vietnamese law.
+ Data collection range
Before purchasing on AEON Citimart’s website, customers are required to provide the following information so that the purchasing process is carried out safely, quickly and effectively.
- Full name
- Date of birth
- Contact address
- Email address
Additionally, to suit the benefits we want to provide customers with, AEON Citimart’s may request you to provide some other information. We want you to understand that this is completely voluntary.
2. DATA USAGE RANGE
To suit our purposes, AEON Citimart only uses customers’ data in the following cases:
- To perfect the products and customer care service to meet customers’ needs.
- To support AEON Citimart’s promotional campaigns.
- To resolve problems in transactions between AEON Citimart and customers.
- To contact customers and/or send offer and thank you letter to them.
- To send information about AEON Citimart’s promotional campaigns, advertisements to customers with their agreement.
- For other cases under the current law.
3. DATA PRESERVATION DURATION
AEON Citimart only keeps customers’ data in the necessary time for our data collection purposes, as required by contract or the current law and/or until customers inform AEON Citimart about their wishes to change the data preservation duration.
4. PERSONAL DATA
COLLECTION AND MANAGEMENT ENTITY’S ADDRESS
Name: DONG HUNG INTERGRATION DEVELOPMENT COMPANY LIMITED
Address: 96 Cao Thang, Ward 4, District 3, HCMC, Vietnam
5. MEANS AND TOOLS FOR
USERS TO ACCESS AND MODIFY PERSONAL DATA
- Customers can access their personal data to modify errors or update their data on the website. Customers can also delete their personal data or request AEON Citimart to stop using their data for advertisements by sending a request to stop receiving notifications and information from the website.
- If customers do not want to receive information about any advertisements or promotional campaigns of AEON Citimart, they can send a request to stop receiving notifications to AEON Citimart’s website as instructed at the bottom of the page.
- Carefully read this policy before using and accessing AEON Citimart’s website. By using and logging in AEON Citimart’s website, customers confirm that they have read and agreed with every regulation in this policy.
6. PROTECTION OF
CUSTOMERS’ PERSONAL DATA
- AEON Citimart guarantees not to sell, share, leak your personal data or violate AEON Citimart’s commitment stated in this security policy for any commercial purposes.
- However, do not share your transaction and shipment information with any third party to avoid information leakage. If you share your computer with some people, please sign out from your account after using AEON Citimart’s service to protect the information about your log-in password.
- Additionally, never attempt to change the system or modify the data structure in any way. AEON Citimart strictly forbids any attempt to meddle with, disrupt, hack or distribute the website’s data. Every violation will result in the violators being stripped off all rights as well as being sued if necessary. All of your information will be kept confidential, but if required by the law, AEON Citimart may provide it to the authorities.
- AEON Citimart understands that your right to have your personal data protected is also AEON’s responsibility; hence, do not hesitate to contact us if you have any questions or suggestions related to AEON Citimart’s security policy.
- The card payment system on our website is provided by an authorized payment portal partner. All security standards regarding payment by card are ensured to meet the security standards of our partner.